Faq

Users can order Dolphin DVR online directly here by PayPal or users can email us by sales@dolphindatalab.com or add Dolphin Skype ID: dolphin.data.lab

DHL shipping express is used to ship the Dolphin DVR USB hardware dongle, it takes 3 or 4 working days to most places in the world but due to the covid epidemic, it might takes a little longer time for the customs to process the shipment.

DHL is the default shipping method because it is fast worldwide, if users wish to use other shipping methods such as Fedex, Aramex, etc, please email to sales@dolphindatalab.com to give us details before arranging the shipment.

Price: USD899+Shipping cost, shipping cost is different depending on clients’ location. This price is very nice because Dolphin DVR is one-stop video recovery tool for CCTV, DVR, NVR, HVR, digital cameras, video recorders such as car dvr, UAVs, law enforcement video recorders and also video repair soon.

Dolphin DVR contains CCTV DVR data recovery software and also one USB hardware dongle.

Tax ID is important for most countries, for India clients, users need to offer PAN number, for Brazil clients, need to offer CPF or CNPJ number, for European clients, users need to offer EORI number, etc.

Compared with any other DVR recovery tools, Dolphin DVR tool is faster and has higher success rate, it contains DVR recovery, digital camera video recovery, video recorders recovery, video repair modules, one tool, one price for all these video recovery functions.The most important the price is very cost-effective and users get the best technique support.

Users get two years’ free software upgrade, from the 3rd year, it is USD200 each year.

Dolphin DVR Software upgrade is one big advantage over any other DVR tools, users just offer Dolphin team sample image file or offer Dolphin engineers remote access to the DVR devices, the software can be upgraded in a short time to support new DVR brands and new video storage algorithms.

Users can access Dolphin user-only forum-https://forum.dolphindatalab.com/ to get forum support, can email to sales@dolphindatalab.com to get email support, can add Dolphin Skype ID: dolphin.data.lab to get live support, can use Dolphin remote system-https://remote.dolphindatalab.com/ to get remote support.