When users get H0041 error after pluging the DolphinDVR USB hardware dongle, users need to upgrade the USB hardware dongle. Users can download the dongle upgrade software here: https://dolphindvr.com/dolphin-dvr-download-center/
Users just need to download the USB hardware dongle upgrade software, generate the activation file and email to support@dolphindatalab.com or give it to your sales representative, the error will be fixed soon.
Dolphin DVR H0041 Error Fix
We use the DVR software a lot but this time when I try to open the application I am getting an error message “(H0041)”. from reading on your site this looks like a dongle issue but the provided link to download the upgrade software is not working.
Hello Matthew, thank you for your questions. The download link has been updated. Our sales manager has emailed to help to fix your DVR issue.